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Managers Masterclass

Practical, Data-Driven Training for Managers

17

Aug'18

Food and beverage training for business managers

In the food, beverage industry, the challenge of maintaining the strict foods and beverage safety policies to ensure that hazards are prevented instead of inspected, while optimizing staff performance through effective organizational leadership is critical to the survival of businesses.   It is seen that business managers should bring new perspectives and new thinking to business operations. On the other hand, managers are constantly faced with the challenge of managing tight resources and leading people of diverse background and behavior. you will agree with me that it is not easy leading people and managing resources. These breath taking process is …

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17

Aug'18

CREATING THE RIGHT WORK LIFE BALANCE

Work–life balance is the term used to describe the balance that an individual needs between time allocated for work and other aspects of life. Areas of life other than work-life can be, but not limited to personal interests, family and social or leisure activities. As an employer, you have a duty to ensure your staff have a healthy work-life balance. You might think those extra hours are benefiting your organization, but in reality they’re probably harming productivity. Work life balance (WLB) has become one of the key issues faced by many employees all over the world. Maintaining work life balance is an …

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03

Aug'18

HOSPITALITY TRAINING FOR HOTEL AND TRAVEL AGENT BUSINESS MANAGERS

The hospitality industry is getting more aggressive, saturated and hence more competitive. It seems that any one who has some money wants to build a hotel, open a lounge or bar and or start a travel agency. Obviously, it is  a good money generating industry. The number of hotels are skyrocketing and many hotelier associations are popping up. The truth is, no matter the efforts of the hotelier associations to harmonize or create a collaborative environment, every hotel or travel agency will have to survive by itself and the bad part is that their managers have to make this happen. …

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13

Jul'18

The Mind of a Business Strategist

Strategy is a plan or method to achieve a business goal for an organization. Strategies are typically planned, crafted or guided by the Strategist, approved or authorized by the Board of directors, and then implemented under the supervision of the organization’s top management team or senior executives. Strategic management provides overall direction to the enterprise and is closely related to the field of Organization Studies. In the field of business administration, it is useful to talk about “strategic alignment” between the organization and its environment or “strategic consistency”. According to Arieu (2007), “there is strategic consistency when the actions of …

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28

Jun'18

6 Lessons I have Learnt From Customers as an Enterprise Strategy Trainer

One major challenge many businesses have and find difficult to deal with is how to attract customers. ‘’The customer have buying power, and your business only succeed when people buy, return to buy  over and over again, and are willing to refer you to others’’ – Anurika Azubuike Personally, for a very long time, I struggled trying to understand customer attraction, but for my insatiable passion to learn new skills, unlearn the old belief and relearn the knowledge that is needed for my business success. I discovered first hand that for customer attraction to be strong, there are certain truth which …

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28

Jun'18

Merging Leadership Styles With Leadership

Leadership skills are soft skill that can be developed and honed just like any other ability. Leadership comes not just from decision making and strategy alone, it comes from risk taking, going against the grain, often when you are driven by a higher cause, a deep care for others or a complete conviction that you’re acting for the greater good. The crux of leadership is the line between leadership and managing, while management is about managing methods, money and materials, leadership is about leading people. This is why we say that we should use things and value people. Being able …

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22

Mar'18

What Type Of Leader Are You?

An effective leader is able to understand the strengths of his style and adopt best approach for different situations. This article will help you find the different types of leaders and how to know your leadership style.

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17

Mar'18

Questions Bosses Should Always Ask

Engaging with your employees is important. But what do you ask them? As a boss, you might understand the importance of communicating with your employees, but it doesn’t mean you know what to ask them.   Every employee has at least one pet peeve about their job. The thing to remember is that you have a bird’s eye view of the work process, whereas they’re down in the trenches doing it every day. Here are the ways you could communicate with your employees and questions to ask them. Ask about the things they need to Improve Efficiency and Productivity at …

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08

Mar'18

How To Manage Difficult Employees

There’s always one amongst many employees that are difficult. As a leader, are your employee’s faults always your fault? Or you as an employee, are you probably one of the few difficult employees at your workplace?   In this article, the types of employees in every work place will be highlighted as well as possible ways on how they can be managed.   The first set of employees is called THE UNCOOPERATIVE ONES who are outwardly very devoted, arrogant, don’t believe in group work and have the ‘I know everything’ attitude. The reason for their behavior is because they think …

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